Coffee Shop Masterclass
3 days of hands‑on barista training + business systems to launch and run a profitable café.
Calgary, Alberta | Max. 6 Students
What You'll Learn
- Barista skills through hands-on training and practice
- Proven layouts & workflows for efficiency
- Back end operations systems
Bonus: Digital Resource Pack Included!
Customizable templates and spreadsheets to help you start and run your coffee shop.
Editable Resources & Planning Tools
- Coffee Shop Startup Budget Template
- Menu Costing & Pricing Spreadsheet
- Espresso Dial-In Sheet
- Filter Coffee Dial-In Sheet
- Espresso Based Beverage Recipes
- Espresso/Milk Beverage Workflow Bookmark
- Café Workflow Layout Sketch Template
- Barista Skill Progression Guide
- Opening & Closing Checklists
- Espresso Bar Cleaning & Maintenance Guide
- Waste & COGS Management Tracker
Brand & Business Building Tools
- Café Brand Voice & Mission Worksheet
- Customer Experience Planning Sheet
- Soft Opening Game Plan Template
- Hiring & Onboarding Checklist
- Sample Job Descriptions
- Sample Café Menu Layout
Operational & Training Docs
- Café Equipment Setup & Troubleshooting Sheet
- Bar Flow Design Guide
- Coffee Tasting & Sensory Notes Worksheet
- Daily & Weekly Café Task Schedule
Curriculum
Barista Skills & Coffee Knowledge
- Set up and operate an espresso bar
- Dial in for flavour clarity
- Milk fundamentals & basic latte art
- Batch brew calibration
- Manage multiple drink orders
- Taste and describe espresso
- Understand roast profiles, blends & sourcing
Business & Financial Foundations
- Startup & operating budgets
- Breakeven
- Menu costing & pricing
- COGS, waste & inventory
- Hiring & onboarding a team
Systems, Design, & Daily Operations
- Bar workflow for speed & cleanliness
- Café layout for flow
- Opening/closing routines
- Cleaning & maintenance
- Using checklists & templates
Brand, Launch & Marketing Strategy
- Customer experience design
- Soft‑opening plan
- Brand voice & values
- Practical local marketing & socials
Who Should Attend
- Aspiring owners ready to open their first cafe
- Existing owners seeking a thorough tune up
- Managers aiming to level up their skill set
Schedule & Location
Meet Your Instructor
Trent Rollings
Coffee Expert & Educator
Trent is the founder of Timberline Coffee School, a certified SCA trainer, and a World Coffee Championships Representative and Judge. With over a decade of international experience in coffee education and competition, Trent brings deep industry insight and a passion for helping others grow.
What Students are Saying
"Trent is the best coffee trainer I could ever find. The course delivered everything it promised. Trent is super knowledgeable and answered all my questions patiently. His trainings are well-planned, well-curated, and well-executed."
"This course prepared me for opening my hotel-based coffee shop and create a profitable brand. Trent's teaching style created a safe space to learn and develop my skills."
"I definitely recommend this course to my friends and will gladly share my fantastic learning experience with them. It’s a valuable investment of both time and money."
Who We've Worked With
Frequently Asked Questions
Do I need barista experience to join the masterclass?
No prior barista experience is required. We’ll teach you everything from espresso setup and milk steaming to workflow and service. If you already have barista skills, this course will help you refine them and apply them in the context of ownership and operations.
Is this course only for people who want to open a coffee shop?
While the course is focused on café ownership, many of the skills—like menu costing, team onboarding, workflow design, and customer experience—are highly valuable for managers, trainers, and professionals working in coffee or hospitality settings.
How many people will be in the course?
Class sizes are kept small (6 students max.) to ensure a hands-on, high-touch learning experience. This allows for real-time feedback, personalized instruction, and plenty of time on equipment.
Do I get a certificate?
Yes. All students receive a Timberline Coffee School Certificate of Completion at the end of the course.
Will we learn about business planning and startup costs?
Yes. You’ll get a clear breakdown of startup costs, sample budgets, menu pricing strategies, business plan templates, and tools to forecast your breakeven point and plan for profitability.
Is this a franchise or business-in-a-box course?
Not at all. This course is designed to help you create your own unique coffee shop. You’ll learn how to develop your own concept, brand identity, and operational systems—no cookie-cutter business models here.
What do I need to bring?
Just yourself, a notebook, and a willingness to learn. We’ll provide everything else, including equipment, tools, tasting supplies, and printed resources.
Where is the course held?
The course takes place at Timberline Coffee School in Calgary, Alberta. Directions and preparation details will be sent upon registration.
What if I have dietary restrictions?
We will send you a pre-course email before your course where we ask for any dietary restrictions you may have so that we can work to accommodate for them when ordering snacks and lunch.
